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Old 01-26-2010, 01:56 PM
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Default Ebay's Buyer Protection Policy reemerges

For a while now, Ebay has been taking a back seat to PayPal and other payment processors, allowing them to handle buyer disputes. (Before they did away with EBay buyer protection, Ebay's limit of liability was $200. less a $25. deductible.)

No more:
eBay Buyer Protection

As long as your buyer pays with an Ebay approved payment method:
Accepted Payments Policy

Ebay now covers the full payment amount in not received and not as described disputes.

You do NOT want to end up in one of these disputes, especially if you end up losing:
Ebay Resolution Fees - Reimbursement as a result of losing an EBay Buyer Dispute - Free EBAY, PayPal, Business and Law Forums - Ebay Suspension, PayPal Limited

One nice thing at least is that for these Ebay disputes all sellers (not just Power Sellers) have the ability to phone in and discuss the matter with Ebay's customer service.
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Old 01-29-2010, 07:42 AM
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A seller may have the ability to speak to customer service, but will this do any good? I hope it's better than the chat.
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Old 02-08-2010, 12:55 PM
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Keep in mind also that your Return Policy as stated in your auctions, even if this be one of NO RETURNS - does not exempt you from a buyer's "not as described" claim:
How do you make ebay honor your Return Policy? - Free EBAY, PayPal, Business and Law Forums - Ebay Suspension, PayPal Limited
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Old 02-08-2010, 05:26 PM
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Does the buyer protection cover concert tickets?
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Old 02-08-2010, 06:09 PM
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You're not supposed to even be selling most concert tickets on Ebay or anywhere else anymore. The laws vary from state to state.
Selling Custom Art Commissions? Drop Shipping? What is okay to sell on EBAY - Free EBAY, PayPal, Business and Law Forums - Ebay Suspension, PayPal Limited

Assuming the sale is legal, yes the buyer could file a claim, sure. And if not legal, the buyer could definitely get his money back and get you suspended to boot unfortunately.
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Old 02-20-2010, 07:05 PM
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how about if your account goes NARU? will they still be covered?
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Old 02-20-2010, 10:45 PM
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Has nothing to do with it - Ebay will still cover the buyer and come after you for whatever they paid out.
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