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  #11 (permalink)  
Old 10-19-2009, 11:22 AM
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Quote:
Originally Posted by won't submit View Post
the question is;

if i refund him, can i then claim an unpaid item dispute with the hope that the negative will be removed?
If you go this route ebay will notify the buyer that an unpaid item dispute has been filed against them.

You will need to inform the buyer up front that this is a common event and means nothing. It is the way you go about receiving you final value fees back from ebay and is standard practice.

email this to the buyer's direct email, DO NOT USE EBAY MESSAGE FORWARDING SERVICE!

Providing your buyer is new and relatively ignorant to ebay's policies, they may not respond to the notice and then if your lucky enough for the 8 days to pass with no reply from the buyer, ebay will close the dispute and supposedly remove the associated feedback, if not then you may need to request they do.

There is also the slim possibility that you may get busted for this action and get your hand spanked by ebay.
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  #12 (permalink)  
Old 10-19-2009, 11:26 AM
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Originally Posted by Modee View Post
Some bum bid on my non-PayPal accepting (merchant account only) EBAY account, and refused to pay. So I opened an unpaid item dispute, he responded with some nonsense about how I do not accept PayPal (so what), and I gave him a strike...
Curious, how are you being able to leave buyers negative feedback, or are you referencing events that occurred during the fair and balanced years of ebay?
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  #13 (permalink)  
Old 10-19-2009, 11:45 AM
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Default Can anyone out there help me get a unjustified negative removed?

I sold an item to a buyer in Portugal, I took the USPS Priority International package to my local post office and they hand canceled the US Customs forms, but neglected to scan the numbers in. I left because there was a back-up of patrons, knowing I was making a mistake and taking the chance that the customer would strike me, and they did.

Customs label # CQXXXXX0891US when tracked, shows The USPS was electronically notified... blah blah blah.
The USPS misplaced my parcel wouldn't you know it. The only proof I could give the customer is a scanned in copy of my US Customs form, below...


This was only two weeks out from purchase to the day. I pleaded that the customer give a little more time and sent them the scanned in copy of the US Customs form showing the hand cancel stamp from when I posted it.
This was not good enough, the customer demanded an instant refund or they would leave me a negative feedback. I requested that if they leave me a fair and honest feedback I would issue them a refund for the entire purchase price which would be much quicker than tying up the process for weeks going through paypal. (THEIR BIG SCREW UP FOR NOT AGREEING) The customer replied with this...
I prefer to give you immediately negative feedback and wait till the end of the world to get my full refund!!!! and that is exactly what they did. Then they filed a INR dispute with paypal, my replies to paypal included the scanned hand canceled copy of the customs form and a request that they please wait for the USPS to find the parcel. They did! The item was found and delivered. I requested the buyer rivise their feedback and never have received any response.

The buyer knew the item would eventually arrive, they screwed up by not accepting my terms for an instant refund because they would now have the ring and their money back.

I have sent multiple request to ebay regarding getting this unjustified strike removed and always the same canned reply...

"Thank you for writing eBay in regard to the negative feedback you
received from aplms.

Feedback is a member-to-member system for trading partners to say what
they think about a transaction. We realize members sometimes receive
Feedback that they feel isn't fair or accurate, but we don't remove
comments unless they meet some specific requirements. Unfortunately,
this one doesn't.

Even if a member leaves Feedback that is unfair, untruthful, or harmful
to a member's reputation, we can't remove it without a court order
describing the comments as libelous, defamatory, or illegal."



Modee, can you help me?

Last edited by Sake-Pookie; 10-19-2009 at 11:48 AM.
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  #14 (permalink)  
Old 11-15-2009, 10:07 AM
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Default feedback removal denied

I have tried and tried to get my negative removed.

The buyer offered, I accecpted , and the auction was closed. I invoiced immediately, I did not hear from her for 2 days, then she questions the item. She did bid on another item identical to mine, 2 minutes after she made her offer on mine, I checked! which I pointed out I had seen, so when she started questioning me I asked her purchase was bogus. She said no she was a buyer and seller and thats why she bid on the identical item. I will point out the identical item went way cheaper than my $75 offer she gave me and never paid for. She asked whether its canvas or cotton, she then offered me a lower price on mine . I declined, she then told me she would pay that night , she did not. I opened the dispute about 10days after auction , closed it and ebay refunded fees. She immediately gave ne a negative feedback. I have written ebay so many times. The item was discribed accurately, it was listed as canvas, the manufacter calls it canvas.

I have since written her and asked her to remove the neg. She said I gave her a hard time. She said she offered to return my fees (she did not) and she said "fairs fair", I should remove her strike first and then she will remove the neg. She said she was disappointed I took no responsiblity for the error and that she gave me,

she said she offered my fees (I repeat she did not) She also said I told her it was cotton(I did not) She could be confusing me with her other bid on the identical item? perhaps? She also said I gave her a hard time? I asked for payment and did not take a lower offer and filed a dispute if thats a hard time ?
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  #15 (permalink)  
Old 11-15-2009, 12:02 PM
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If you want to get the feedback removed in a timely manner and actually have the request approved then I suggest hiring Modee for tech support.
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Old 11-15-2009, 12:25 PM
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Default help removing this feedback

Is there a way I can tell the price? My husband is 63 and been out of work for over 4 months. Doesn't look like anyone is going to hire him, he has applied for every good job and crappy job there is, so feel its his age. We were trying to to take SS , trying to wait. Which is why I was even selling on ebay to make money which I didn't. I had a hard time selling anything much as it ended up. More fees than profit.
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  #17 (permalink)  
Old 11-15-2009, 06:16 PM
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Sake-Pookie, you are playing EBAY's game. You need to hire me so that EBAY starts playing YOUR game. You are doing everything wrong and will not get the feedback removed through your approach. Not only that, but you will destroy your chances of ever having it removed if you persist.

As well, boudoirdolllady, writing to EBAY over and over with the wrong approach is the death knell to getting the feedback removed.

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Diego: In my country, I am a magico. A man with a dream. A man on the rise. To take nothing and make it something, okay? I have failed my dream, but I will accomplish. That is why I am in your country. Yes, I lose my freedom. But they do not take my dream. Do you have a dream, George?
George: I would if I could get some sleep.
Diego: Yes, you have a dream. And maybe you accomplish your dream. But yet you failed. Why?
George: Because I got caught.
Diego: No, my brother.
George:Because they caught me?
Diego: You failed because you had the wrong dream.

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  #18 (permalink)  
Old 01-09-2010, 08:16 AM
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Post How do I get negative feedback removed after 30 days?

I recently had negative feedback posted after a seller had not read an email from me promising a refund. Once he realised what had happened he agreed to revise the feedback on receipt of the refund. Unfortunately, my account was suspended as eBay wanted verification of entitlement to list the goods that I had on offer and during that time the request to modify his feedback expired. The negative feedback was posted on 7th December and I have read that feedback can't be altered after 30 days. It appears that you can only send one feedback revision request per item. I have written to eBay to ask them for advice, but I wondered if anyone had any other suggestions to get the negative feedback withdrawn. The buyer is still happy to withdraw his feedback.
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  #19 (permalink)  
Old 01-09-2010, 10:56 AM
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Feedback may be revised within 60 days of auction's end, not 30.

In any case, to get this feedback removed you need to hire me for tech support. The methods I use to remove feedback have nothing to do with age of feedback. I have had multiple negatives removed that are YEARS old on SUSPENDED ACCOUNTS!
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  #20 (permalink)  
Old 01-16-2010, 03:02 PM
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Quote:
Originally Posted by John14789 View Post
If you want to get the feedback removed in a timely manner and actually have the request approved then I suggest hiring Modee for tech support.
I am the victim of a surprise company shutdown and have been unemployed for several months now. I don't have extra money for ANYTHING let alone expensive advice.

What our wonderful site owner should do for his loyal members is give us a few hints at no charge instead of only posting about his successful ventures.

I am sure it would be good for business if we all see that you do know more than we do about feedback removal techniques. This would verify your abilities to all members and possibly generate even more customers to your tech-support.

Just a hopeful suggestion.
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