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  #21 (permalink)  
Old 06-21-2009, 03:48 AM
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MC017 FPA NOTICE: eBay Registration Suspension - User Agreement - xxxx




Hello xxxxx (xxxxx@gmx.com),

We're sorry to tell you that your eBay account was suspended because recent account activity has raised serious security concerns. We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the eBay community.

You can appeal this suspension. If, once we review your appeal, we're confident that this activity doesn't put the community at risk, we'll be happy to reinstate your account. For information about how to appeal this suspension, please go to:

Suspended accounts

Unfortunately, during the suspension you won't be able to use eBay in any way. Any remaining selling fees are due right away. Amounts that you haven't already disputed will be charged to the billing method you selected.

We know that this action may present a major inconvenience for you, but our #1 priority is keeping the marketplace safe. Thanks for understanding.

Sincerely,

eBay Trust & Safety team


H14592
dont know the reason
hate ebay
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  #22 (permalink)  
Old 06-22-2009, 07:58 PM
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Interesting, azlan you got a 017 suspension? Because one of my clients got a 017 listing violation.

If so, that REALLY means that EBay does not know what it is doing - can't even keep track of its own infraction codes!
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Old 06-24-2009, 05:15 AM
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Default MC183 CIT NOTICE:Suspension Section 9 - What does this mean? What did i do wrong?

Can anyone plz help me? Woke up this morning to find out my all 3 accounts have been suspended. With my jaws dropped and had no clue why! I am in serious delirious:
2 instant problem:
1) All my customers who paid will be notified and this aint gonna be good as loads of email with "Did u sent my item yet" will pile my inbox

2) No idea how long the suspension duration is

So - first thing i did email all my customers saying not to worry as i posted their item and its on its way!

Then sent 3 emails to Trust & Safety Team for all 3 accounts asking for a right explanation!

Can anyone help I am frustrated and angry.
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Old 06-24-2009, 09:28 AM
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You need tech support, both to address the suspensions, and what to do now. Contacting Ebay may seem to be the right thing to do, but is usually the worst!
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Old 07-20-2009, 07:59 PM
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Default MC999 Your action is needed -- please contact the buyer

MC999 Your action is needed -- please contact the buyer

Hi __________,

______________ contacted eBay Customer Support and told us that the item they received doesn't match the listing description. The member is planning on returning the item to you.

Here are the details:

Buyer: _________
Items and date of purchase:
270411________ __/06/2009

Please get in touch with the member within the next five business days to try to work things out. Hopefully you and the buyer can resolve the issue. We've let your customer know you will be in touch.

If you have any questions, please go to the eBay home page and click "Contact us" in the upper right corner.

Thanks in advance for addressing the buyer's concern and for your continued commitment to great customer service.

Sincerely,

eBay Customer Support

For more information about eBay's process for resolving transaction issues, please go to eBay.

Please don't reply to this email. This mailbox isn't monitored and we're not able to respond. Instead, contact us at the phone number above.


H5XXXX


Lol now they have a code that means, "contact the buyer"? And by the way...what phone number above? :-) There is none listed.

I wonder if this is the "kinder, gentler" version of a "Significantly Not as Described" dispute.
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Old 08-02-2009, 02:31 PM
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Default MC183 Notification of Limited Account Access OMARCP

I have been reading this forum and found it very informative and helpful.

Now, when I have a problem, I desided to join and seek help:

Have this limitation on my Ebay account. Cleared everything with PayPal, but limitation still remains active.

Ofcource I wrote to Trust & Safety, but had no respose just yet.

Any ideas how to go about this?

Thanks in advance.


MC183 Notification of Limited Account Access OMARCP

Dear XXX,

As part of our efforts to provide a safe and secure environment for the online community, we regularly screen account activity. While reviewing your PayPal and eBay accounts, we observed activity that we would like to further verify. For this reason, limitations have been placed on your account(s) until we are able to gather some additional information from you.

To resolve the account limitations, please complete the following steps:
1. Log into your PayPal account.
2. Click the "My Account" tab.
3. Click the "Resolution Center" subtab.
4. Go to the "Action" column.
5. Click the "Resolve" button and complete the requested steps on each lifting requirement outlined.

After we have gathered the necessary information, your account will be reviewed for reinstatement and you will be notified by email of our decision.

Please note that any selling fees owed to eBay may become due and payable. Any outstanding amounts owed will be debited from the billing method on file unless already disputed.

We thank you for your prompt attention to this matter and apologize for any inconvenience.

Sincerely,

eBay Trust & Safety team


H41361
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Old 08-02-2009, 11:20 PM
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If you look up this thread, you will see that even among the few people who have posted here, you are not the first to get an MC183 suspension. You need tech support to address this. Please PM me.
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  #28 (permalink)  
Old 08-13-2009, 08:45 PM
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I too have just received a MC081 FPA notice. My experience in the past has been that unless you are providing REAL information/documents then you may as well let the account go.

Modee, what are you views? The account is brand new and I got greedy with the number of listings (10 listings in the 1st week). Is it worth a tech support or should I forget it?
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  #29 (permalink)  
Old 08-13-2009, 10:15 PM
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You can PM me to discuss, but reinstatements are a LOT of work. I don't charge much up front, but if we are successful, I ask for more.
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  #30 (permalink)  
Old 08-19-2009, 07:48 AM
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Angry HELP MC081 CIT NOTICE: eBay Registration Suspension - Breach of User Agreement-

Hi there,

I have used ebay for many years personally,

more recently I have set up another ebay account (business) and an ebay shop for the family buisness, we already have a store, and have decided to sell online....

all was going great had feedback of 12, and then this morning i i open the emails to recieve this>>>>>



MC081 CIT NOTICE: eBay Registration Suspension - Breach of User Agreement-




Dear

We regret to inform you that your eBay account has been suspended indefinitely due to concerns we have for the safety of the eBay community.

Why have we suspended your account?

From experience we know that certain items and actions are more closely associated with fraudulent activity on eBay than others. Under the eBay User Agreement we may suspend an account if we believe that the user may cause eBay or another eBay user financial loss or legal liabilities. You can read the User Agreement by copying this link into a new browser window:

Your User Agreement

You are prohibited from using eBay in any way, including registering new accounts. We have ended any open listings that you may have had.

Please be advised that this suspension does not relieve you of your obligation to pay any fees that you may owe to eBay.

Thank you for your cooperation in this important matter.

Regards,

eBay Trust & Safety


H3408

I have tried talking to the ebay associates on livechat, and they say they are unable to help as it is only delt by eBay Trust & Safety, I have replied to the email recieved, to ask why my account has been suspended, and what can i do to reinstate it.

Any help would be greatly apprechiated, as I say, I am not even aware of the reason as to why the account has been suspended.

Many Thanks!!

Last edited by joloppy; 08-19-2009 at 07:54 AM.
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