MC___ suspension / restriction CODES / NOTICES- what do the EBAY CODES/NOTICES MEAN?

[Modee]

In general, EBAY will let you know as little as possible about WHY you were suspended. Do not assume that because a specific offense was not mentioned, that you were not guilty of that offense.

Example: you are suspended for "abusing EBAY." So, you think, well I was not suspended for getting linked back to an old account of mine, so it must be something else. WRONG! "Abusing Ebay" is the catch all offense category that means - really - that why you were suspended is none of your business, and EBAY will not let you know what you did to get the boot.

Assume nothing.

[SevnSins]

Looks like someone might have spoofed my account. Anyone seen this before?

Message #1
MC010 Support Warning - TKO (Selling) - Restored Account

Hello user,

Your account was accessed by an unauthorized third party to list items without your authorization. At this time we have taken several steps to secure your eBay account. Rest assured that your credit card and banking information is safe on the eBay site, as this information is kept encrypted on a secure server and cannot be viewed by anyone.

To regain control of your account, please complete the following steps:

1. Change the password on your personal email account to verify that it is secure and cannot be accessed by anyone other than you.

2. Change the password on your eBay account. Go to the eBay sign-in page, click the "Forgot your password" link, and change your password using the instructions provided.

3. Verify the contact information on your account is correct. Go to My eBay and click the "Personal Information" link under My Account.

To better understand how your account was compromised, please take a moment to review the Account Protection tutorial.

Account Protection

We're sorry for the inconvenience, and we thank you for your patience and understanding.

Sincerely,

eBay Customer Support

H19601
------------------------------------------------->

Message #2
MC012 eBay Listing Removed: (<TDE_TNS_CASE_ID>)

Dear user,

You recently listed the following :

270387483319 - Audi : A4

Unfortunately, we had to remove your listing because the following information violates our policy:

You can review our listing removal policies and seller rules by clicking the links below.

Thanks for your understanding.

Sincerely,

eBay Trust and Safety team

Why eBay may remove your listing:
Why eBay May Remove Your Listing

Knowing the rules for sellers:
Knowing the rules for sellers

H55424
------------------------------------------------->

Message #3
MC027 Billing - Temporary Exclusion From Automatic Payment of Selling Fees

Dear user,

We have temporarily disabled the automatic payment of your invoices. We're sorry for the inconvenience, but we've taken this action to ensure that you're being charged only for amounts that you actually owe.

If you're not currently an active seller, then our action should have no effect upon your account and the following information is for your information only.

***Important***
If you have listed items recently or plan to list items in the near future, please review the following information carefully. You may be required to take action in order to ensure that your account remains current.

For the next 7 days, eBay will not attempt to make automatic payment for the invoices of your selling fees. However, the due dates for all selling fees have not changed. If any valid fees are due within the next 30-60 days, a manual one-time payment will be required in order to keep your account current.

To make a one-time manual payment:
1. Click the "Site Map" link at the top of the eBay home page.
2. Scroll to the bottom of the page and click the "Make a Single Payment" link that appears under the "My Selling Account" heading.
3. Follow the instructions provided.

If a payment is already in progress, it will go through as planned. If an automatic payment goes through in the next few days and you think the amount may be incorrect, please contact the Billing Team immediately by clicking the "Contact Us" link on the eBay home page.

If you have any questions about the amount due or need help making a manual payment, please click the "Contact Us" link that appears at the top of the eBay home page. Members of our Billing Team are available to help you 24 hours a day.

Thank you for your understanding.

Sincerely,

eBay Inc.

H18677
------------------------------------------------->

Thanks,

[emanon]

Did you edit the emails before posting?

ebay will never address you as "user."

[Modee]

Correct, the tip off is that your EBAY registered name and email address is not included in the header or greeting.

Also, when you get a "listing removed" offense the reason will be posted immediately afterwards, plus the item number, such as:
MC018 eBay Listing Removed: Accepted Payments (28875_____)

Unless you edited what you posted here, if that is exactly what they emailed you, all are spoofs.

[SevnSins]

I removed them for stealth purposes. They were addressed properly (username/email).

[Modee]

Okay - so then they are legitimate.

So, what is your question about them? You've edited so much out of them it is hard to analyze. For example I assume you edited out the section that discusses why the Audi auction was removed.

[SevnSins]

I didn't remove anything, but my name and extra blank lines. There wasn't an explanation why, that's what I thought was weird.

[emanon]

Check your ebay messages.

If legitimate, they will be in your inbox.

[Modee]

Well let's assume they are legitimate - I'm not sure what you are asking us to analyze. They don't really seem that odd to me if they are really from EBAY.

EBAY employees copy and paste responses all the time, without regard to whether the final email even makes sense.

For example on the PayPal account I use with one of my EBAYs, I have been complaining about a ruling made for the buyer on a "significantly not as described claim"
PayPal on EBAY versus PayPal on your own website - Buyer Protection Policy - EBAY, PayPal, Business and Law Forums
and then out of the blue I get a response to one of my emails telling me how I can remove the limitation on my PayPal. Hey! buddy! read what I'm sending you, all right. My account is NOT limited!

So while these messages must be based on some action (wasn't the Audi listing removed?), doesn't mean that they are spot on with their comments. It's just a boilerplate copy and paste message for the most part.

[ebayuser]

Hi all, anyone know the best way to go around a MC081 suspension or has anyone had experience of this suspension?

Thanks