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Your amazon.com order cannot be shipped - amazon account locked

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  • Modee, my account was locked. I already pm you. Please help me. Thank you very much.

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    • I have the same problems, please pm me

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      • Sent you PM please answer.

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        • hi modee, i got email from account specialist my account is locked, i already PM you,, please reply,

          thanks

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          • I am having the same issue - would be really grateful if you can help me. I will send a PM.

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            • Greetings Modee, I’m have a big problem to unlock my Amazon account. I will send a PM for a solution to unlock my account. Thank you

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              • Modee
                Modee commented
                Editing a comment
                Yes, please send me a PM if you seek tech support. Thanks!

            • I have same problem with my amazon account. Can you help me?

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              • Hello Modee, my Amazon account is blocked, I need your help.

                (Hello,

                Thank you for your response. We were unable to verify your ownership of the VISA ending in 21.

                Please reply to this message and attach a recent billing statement for this payment card. Please ensure the following are visible:
                - The last four digits of the card ONLY. For your security, do NOT include full card or account numbers.
                - Billing name and address
                - If included in your billing statement, also include phone number

                If you are unable to provide us this information, we may proceed to close your Amazon account for security purposes. You can expect a response from us within 24 hours of sending an email.

                Sincerely,

                Account Specialist
                Amazon.com: Online Shopping for Electronics, Apparel, Computers, Books, DVDs & more
                =======================)

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                • I read the entire thread of 37 pages, waiting for your answer as soon as possible.

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                  • Modee
                    Modee commented
                    Editing a comment
                    Your AMZN account has been restored! Wonderful news. Let me know if you need my help in the future.

                • Hello Modee, my Amazon account is blocked, I need your help. I already sent PM

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                  • Modee
                    Modee commented
                    Editing a comment
                    Wonderful news! that your account was reinstated. Good luck.

                • Hello,

                  There was a problem processing your order. You will not be able to access your account or place orders with us until we confirm your information.

                  You can help us resolve this issue by replying to this message with the billing name, address, and phone number registered to your card. Please reply from the email address registered to your Amazon.co.uk account.

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                  • Hello Modee,
                    Ive recently pmed you because I have the same issue as the others. Is it possible for you to answer as soon as possible?
                    Thank you!

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                    • I have the same problem, can u help me too? Modee

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                      • Hi Modee


                        I am from India and have received a email from amazon.

                        I have entered incorrect billing address, I assumed the billing address is my home address and amazon gave me another option to provide the billing address on their website after my payment failed initially.

                        I however again entered my home address and they locked my account.

                        I then checked with my credit card and my billing address was my office address.

                        I totally agree it is a miss at my end but i need your help on how I can get the account unlocked. Really appreciate your help on this.

                        P. S- I am unable to login to my account so unable to do the 1st option, I have the correct address details now but I'm unable to do it.

                        Amazon email as below ::

                        ​​​Hello,

                        We have canceled your order because we cannot verify your payment information.

                        To resolve this issue, please do one of the following:

                        --Change the payment method and place the order again. To add a card, go to the "Payment options" section in Your Account (Your Account).

                        OR

                        Send the following information to our secure fax line:

                        -- A copy of the statement for your credit card ending in 78, including the billing address.
                        -- Your name, phone number, and the email address registered to your Amazon.in account.

                        You can find our fax number on this Amazon.in Help page:

                        Amazon.in Help

                        We will convert your fax to a secure electronic image. To protect your information, we restrict access to your payment information to a team of account specialists.

                        Our Customer Service team can confirm that we sent this message, but they cannot view your fax or share more information about this issue.

                        We ask that you not open new accounts because any new orders that you place may be delayed.

                        Sincerely,

                        Account Specialist
                        Online Shopping site in India: Shop Online for Mobiles, Books, Watches, Shoes and More - Amazon.in

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                        • Modee
                          Modee commented
                          Editing a comment
                          You must send me a PM if you seek tech support. Thanks!

                      • Hi Modee ,
                        I send PM you. i need support.

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