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Your amazon.com order cannot be shipped - amazon account locked

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  • Hi Modee , I've got a similar problem after using 2 gift cards and payed with my rev card:
    I've sent them my details and now I am waiting for the review.

    Here is the email I've got from them:
    ​​​​​​​There was a problem confirming your payment information. To prevent potential misuse of your payment card, we have placed your orders on hold and locked your account. You will not be able to place orders until we verify your information.

    To resolve this issue, we need to verify a recent statement for your master card ending in 80. To upload your statement to our secure document portal, log in to your Amazon.com account on a browser and follow the instructions.

    The following information must be clearly displayed on the statement:
    -- Your name and billing address.
    -- The last 4 digits of the card number. For your protection, make sure that only the last 4 digits are displayed.

    Comment


    • Modee
      Modee commented
      Editing a comment
      You must send me a PM if you seek tech support.

  • Can stealth amazon be unsuspended? I get these messages as well - can't be shipped, or lock due to gc
    or does tech support only help for real accounts registered under my name? Thanks

    Comment


    • Modee
      Modee commented
      Editing a comment
      Tech support works for all AMZN accounts.

  • Well Modee helped me get my account back, even though I thought the situation was hopeless. I can recommend his services wholeheartedly.

    Comment


    • Can you help me?

      Comment


      • Modee
        Modee commented
        Editing a comment
        You must send me a PM if you seek tech support.

    • Hey. I use gift cards to buy goods. My problem is that on new accounts immediately after the purchase I will receive a ban and a message about suspicious activity. With old accounts, everything is fine. Tell me what I'm possibly doing wrong. I use different IP addresses and other precautions. Help me pls((

      Comment


      • Modee
        Modee commented
        Editing a comment
        Send me a PM if you seek tech support.

    • Hello Modee, I have sent you a PM. Kindly respond as your earliest convenient time.

      Comment


      • Hello, I can’t register a seller account on Amazon, can you help?

        (RE:[CASE 6883267871] account registration
        Входящие
        x
        [email protected] <[email protected]>

        ср, 18 мар., 21:55 (10 часов назад)

        Hello,

        We were not able to verify the documents you provided. As a result, you may not sell on Amazon.com, Amazon.ca, and Amazon.com.mx.

        We cannot give you more information about this matter, and we may not reply to further emails about this decision.

        To cancel your monthly subscription fee, if applicable, please contact Seller Support as soon as possible (Amazon Sign-In).

        Thank you for understanding,

        Seller Identity Verification
        Amazon.com Seller Support
        =======================================
        MORE WAYS TO GET HELP:
        Visit our Seller Forums for help from other sellers: Amazon Seller Forums
        Browse all Seller Help topics: Amazon

        To contact us again about this issue, please use the Contact Us form in Seller Central using the following link:

        Amazon Sign-In

        Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.)

        Comment


        • Modee
          Modee commented
          Editing a comment
          You must send me a PM if you seek tech support.

      • Modee helped me get my Amazon account back.
        So easy understandable information was given, step by step... and we did it!

        Thanks You, Modee, thank You so much!

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        • Hi Modee

          I sent you PM. I have the same issue. Hoping for your help.

          Thanks.
          Last edited by acesniper036; 04-04-2020, 06:01 AM.

          Comment


          • Just sent you a PM Mode. Hope you have time to help me out! Thanks.

            Comment


            • Modee
              Modee commented
              Editing a comment
              I am very glad that your account was reinstated!

          • Please check your PM, modee.

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            • i have the same problem !!

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              • I am also having this problem, can you help me? Thanks in advance

                Comment


                • They locked my account and said that you used an invalid card for payment and asking for the billing information. Please help!

                  Comment


                  • I am having the same problem. I sent my credit card statement twice and they always reply saying they couldn't verify my payment information. Please, helpe Modee.

                    Comment


                    • Modee
                      Modee commented
                      Editing a comment
                      You must send me a PM if you seek tech support.
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