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Modee
Modee
Administrator
Last Activity: 04-23-2024, 09:00 AM
Joined: 02-02-2009
Location: California (United States)

  • Visitor message from Flaviu R

    Flaviu R
    Flaviu R posted a Visitor Message for Modee
    Hi,
    I received an email from Amazon:
    "There was a problem confirming your payment information. To prevent potential misuse of your payment card, we have placed your orders on hold and locked your account. You will not be able to place orders until we verify your information.

    To resolve this issue, we need to verify a recent statement for your master card ending in 80. To upload your statement to our secure document portal, log in to your Amazon.com account on a browser and follow the instructions.

    The following information must be clearly displayed on the statement:
    -- Your name and billing address.
    -- The last 4 digits of the card number. For your protection, make sure that only the last 4 digits are displayed.
    "

    I tried to log in by accessing the last confirmed order and I complete some verification fields there and now it says that my account is under review .
    Can i do something else to get my account and order as soon as possible?
    Thanks in advance!

  • Modee
    commented
    Hello, please send me a private message if you seek tech support (not public visitor message). Thanks!
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