EBAY feedback - only based on past 12 months

[Modee]

So, it is possible to move beyond NEGS. They will remain on your record, but not be used to calculate your % according to this new policy:

The positive Feedback percentage is calculated based on the total number of positive and negative Feedback ratings for transactions that ended in the last 12 months, excluding repeat Feedback from the same member in the same week.

As well, in your Seller Dashboard you will find that only "performance data received during the 4-week period leading up to the last updated date." is used to calculate your buyer satisfaction rating. This data includes feedback and DSRs.

[John14789]

I have an ebay account with five feedback. I log in after one week the score has dropped to four feedbacks and I didn't even get a negative. Do you know what's up with this?

[Modee]

I'm going to ***ume that one of the feedbacks is over one year old. Is that possible?

Or, maybe one of the buyers got suspended and his feedback was eliminated.

[John14789]

Absolutely right my friend!

One of my buyers were suspended which was the cause of the feedback disappearance.