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Hi there
My account has been suspended and ebay wont me to send them documents to confirm my identity etc.
1. A signed statement acknowledging that you've read and understand the
eBay User Agreement.
2. The email address and User ID of the account you're appealing.
3. A copy of the front and back of your driver's license or other
government-issued identification.
4. A recent credit card statement or utility bill that shows your
billing address. (You can black out your account numbers.)
5. Copies of manufacturer invoices or any other documentation showing
your purchase or ownership of items listed for sale. This includes any
related documentation from suppliers.
I send them all documents to confirm my identity and few invoice which i have. Aftr few days i receive email from customer support:
Thank you for providing eBay with the requested documents.
We received your appeal for your eBay account. However, the
documentation that you provided was incomplete. We apologize for the
inconvenience, but in order for us to continue processing your case, we
need you to provide additional information. I've outlined the
requirements below.
To continue processing your appeal, please follow these steps:
STEP 1: Provide legible copies of these four documents:
- A manufacturer invoice or another document showing proof of purchase
or possession of items listed for sale. You can use purchase records and
relevant documentation from suppliers and third parties. We received
documents for the ... , but need proof of ownership of the
... and other electronics being sold.
-- Important --
Write your User ID and email address on every document and remove your
credit card number from any documentation before sending.
They ask me to send invoice or any other bills to confirm taht i own item that i sold.
I can't provide more invoice becous i don't have it. Can you have som idea how to
resolve this problem.
My account has been suspended and ebay wont me to send them documents to confirm my identity etc.
1. A signed statement acknowledging that you've read and understand the
eBay User Agreement.
2. The email address and User ID of the account you're appealing.
3. A copy of the front and back of your driver's license or other
government-issued identification.
4. A recent credit card statement or utility bill that shows your
billing address. (You can black out your account numbers.)
5. Copies of manufacturer invoices or any other documentation showing
your purchase or ownership of items listed for sale. This includes any
related documentation from suppliers.
I send them all documents to confirm my identity and few invoice which i have. Aftr few days i receive email from customer support:
Thank you for providing eBay with the requested documents.
We received your appeal for your eBay account. However, the
documentation that you provided was incomplete. We apologize for the
inconvenience, but in order for us to continue processing your case, we
need you to provide additional information. I've outlined the
requirements below.
To continue processing your appeal, please follow these steps:
STEP 1: Provide legible copies of these four documents:
- A manufacturer invoice or another document showing proof of purchase
or possession of items listed for sale. You can use purchase records and
relevant documentation from suppliers and third parties. We received
documents for the ... , but need proof of ownership of the
... and other electronics being sold.
-- Important --
Write your User ID and email address on every document and remove your
credit card number from any documentation before sending.
They ask me to send invoice or any other bills to confirm taht i own item that i sold.
I can't provide more invoice becous i don't have it. Can you have som idea how to
resolve this problem.
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