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  • Paypal asking for proof of purchase receipt for items sold

    Paypal (UK) are asking me for proof of purchase receipt for items i have sold which i do not have, what is the best way to go about this? my account was limited yesterday with a significant amount of money in which i cannot withdraw/transfer. is it best to create an invoice/receipt or call Paypal and explain the situation? would be greatful for any advice in how to rectify this. thanks

  • #2
    You need tech support to address this.

    This thread explains why the best information is NOT available publicly:
    Public information about Ebay, PayPal and Amazon is generally useless - Free EBAY, PayPal, Business and Law Forums - Ebay Suspension, PayPal Limited
    Please read the forum rules before you post.

    And if you need extra help:
    Modee Tech Support

    Comment


    • #3
      I have same issue in USA I contact support about limitations. The rep did tell me I needed proof of invoice/receipt. I sold a unauthentic item for 2000 usd. I simply told them that I had for long time and was a gift from dead relative. The rep made a note he said and my account is up for review

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      • #4
        You both need tech support to handle this issue, otherwise you are merely guessing in the dark and chances of reinstatement will be slim.
        Please read the forum rules before you post.

        And if you need extra help:
        Modee Tech Support

        Comment

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