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Your amazon.com order cannot be shipped - amazon account locked

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  • Hello, I have an e-mail like this.

    Hello,

    Thank you for your response. We are still unable to verify your ownership of the visa ending in XX.

    Please reply to this message and attach a recent billing statement for this payment card. Please ensure the following are visible:
    -- The last four digits of the card only. For your security, do not include full card or account numbers.
    -- Billing name and address.
    -- If included in your billing statement, also include phone number.

    To prevent unauthorized account activity, ensure that you reply from the email address registered to your Amazon.com account. Our account specialists will review the information provided and respond to you within 24 hours.

    Account Specialist
    Amazon Pay
    https://www.amazon.com/
    Online Payment Service | Amazon Pay


    Could you help me unlock my account? This just happened because i wanted to just buy gift cards with my gift card balance.

    Comment


    • Modee
      Modee commented
      Editing a comment
      Please send me a PM if you seek tech support.

  • If your account is blocked then you should contact with amazon support staff, they will tell you the reason for blocking your account. They also tell the time span for which your account will be blocked.

    Comment


    • I really appreciate the kind of topics you post here. Thanks for sharing us a piece of great information that is actually helpful.

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      • 2 AMZN accounts, mine and father`s, been reinstated with Modee help.
        Thanks Modee for that

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        • previously Amazon has restricted me from giving reviews on the products i buy. I don't know what's the reason. What can i do now to resolve this issue?

          Comment


          • AMZN general help
            https://www.amazon.com

            Comment


            • Great post. Thanks so much for sharing your knowledge...

              Comment


              • Originally posted by John Wick View Post
                If your account is blocked then you should contact with amazon support staff, they will tell you the reason for blocking your account. They also tell the time span for which your account will be blocked.
                If your Amazon account is blocked, it's best to contact Amazon's customer support as soon as possible to find out the reason for the block and any steps you need to take in order to have it reinstated. Amazon's customer support can be contacted through the "Help" section of their website or through the contact information provided in your account settings. They will provide you with the reason of blocking and the duration for which your account will be blocked. Depending on the reason for the block, they may ask you to provide additional information or documentation. Once you have provided the necessary information, they will review your account and determine if it can be reinstated.

                Comment




                • If your Amazon account is locked, you can try the following steps to resolve the issue:
                  1. Check if you have received any notification or email from Amazon regarding the lock. This may provide information on why your account was locked and what steps you need to take to regain access.
                  2. Contact Amazon customer support. You can contact them them via phone or email and explain the situation. They will be able to assist you with unlocking your account or provide further information on why it was locked.
                  3. Verify your account information. Make sure that your account information, such as your name, address, and payment details, are correct and up-to-date. Incorrect or outdated information can sometimes trigger a lock on your account.
                  4. Reset your password. If you are unable to access your account due to a forgotten password, you can reset it by following the password reset process on the Amazon website.
                  5. Check for suspicious activity. If there has been any suspicious activity on your account, such as unauthorized purchases, it is possible that Amazon has locked your account for security reasons. In this case, you should contact customer support to resolve the issue.
                  Overall, the best course of action when your Amazon account is locked is to contact customer support and follow their instructions to regain access to your account.




                  Comment


                  • Thank you for your response. We have reviewed the information you provided but we were unable to verify ownership of your visa payment ending in 8677 because The document provided was illegible or unclear.. Your account is still temporarily on hold.

                    You can resolve the issue by signing in to your Amazon US store account again and following the on-screen instructions.

                    When uploading a document to verify the ownership of the above payment method used for the transaction, be sure that the name, address, payment type, and relevant transaction information are clearly visible. In the case of a virtual card, attach an image or screenshot from the supporting application and a copy of any government issued ID, such as driver's license or passport, that displays your name. For your security, only display the last 4 digits of the payment method number.

                    Please share your information promptly so that we can verify the payment and restore full access to your account as soon as possible.​

                    hello all help me please i am send him statement pdf and jpg but this not work againe response required

                    Comment


                    • Modee
                      Modee commented
                      Editing a comment
                      You need tech support to solve this.

                  • Modeeworld tech support is great!

                    Comment


                    • If your Amazon account is blocked,
                      1. Check the Message's Authenticity: First, ensure the message is from Amazon. Scammers often send **** emails or letters that appear to be from Amazon but are actually phishing attempts. Check the sender's email address and verify that it is an official Amazon address.
                      2. Contact Amazon Support: If you believe the message is legitimate, the best course of action is to contact Amazon's customer support directly. Do not click on any links or provide personal information through email or message. Instead, go to Amazon's official website and find their customer support contact information. They can assist you in verifying the status of your account and orders.
                      3. Change Your Password: If you suspect that your account may have been compromised, change your Amazon account password immediately. Use a strong, unique password that you don't use for other online services.
                      4. Enable Two-Factor Authentication: Consider enabling two-factor authentication (2FA) for your Amazon account. This adds an extra layer of security by requiring a verification code from your mobile device when logging in.
                      5. Review Recent Activity: Check your Amazon account's recent order history and payment methods to ensure no unauthorized transactions. If you notice any suspicious activity, report it to Amazon immediately.
                      6. Beware of Scams: Be cautious of any email or message asking for personal or financial information. Scammers often use phishing tactics to steal sensitive data. Always verify the authenticity of such requests before responding.
                      7. Use Official Channels: When communicating with Amazon, use their official website or customer support contact information. Do not rely solely on information provided in the suspicious email or message.
                      8. Educate Yourself: Familiarize yourself with common phishing and scam tactics. Amazon provides resources on its website to help customers recognize and avoid scams.

                      Comment


                      • Modee
                        Modee commented
                        Editing a comment
                        These are basic well know techniques that don't work. Modeeworld tech support does work.

                    • Originally posted by Javy Lan View Post
                      Modee, I had messaged you about this, Hope you can help me to solve it, Thanks!!!

                      I got this email:

                      Hello,

                      We have suspended your orders and Amazon account because we detected unusual activity on it. You can help us unlock your account by logging in to your account and following the on-screen instructions.

                      Please note that you will not be able to access your account or place orders with us until we confirm your information.

                      Sincerely,

                      Amazon.com
                      https://www.amazon.com
                      This email appears to be a phishing attempt. Be cautious! Amazon typically communicates important account issues through official channels on their website or mobile app, not through unsolicited emails. Do not click any links or provide personal information. Instead, directly visit the official Amazon website, log in, and check for any account notifications or messages. youtube vanced

                      Comment


                      • Hello,

                        I've been a long-time Amazon customer, and recently, I encountered an issue that I'm hoping someone can help me with.

                        I tried ordering an iPhone 15 Pro and, to my surprise, my account got closed soon after. Amazon claims I violated their refund rules, which doesn't make sense to me. I have purchased numerous high-value products over the years, and the last time I got a refund was during the COVID period.

                        The major concern here is that I made the order using gift cards worth €1600. Now, Amazon is suggesting I can only use them for digital products. Ideally, I'd like to either get the money back from the gift cards or, at the very least, have my account reinstated.

                        Has anyone experienced a similar situation or have any suggestions on how I can resolve this?

                        Thanks in advance.

                        Comment


                        • Modee
                          Modee commented
                          Editing a comment
                          We are on it with tech support.

                      • "Gratitude fills my heart as I reflect on the blessings surrounding me. From the warmth of loved ones to the simple joys of each day, I'm profoundly thankful for the abundance of goodness in my life. With a humble spirit, I extend my sincerest appreciation to all who have touched my journey with kindness and love. Thank you for being the bright light that illuminates my path"

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