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Your amazon.com order cannot be shipped - amazon account locked
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I have the same problem! Constantly get e-mails Your Amazon.com order cannot be shipped. Can you help me??
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I have the same problem and faxed them all the required information but to no avail and i received another Email requesting to send my info to a secure document portal, but i never recieved an portal prompt when logging in through the mobile app, any help would be appreciated, thanks.
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Hi! I would be grateful, if you could help me out too, the same issue.
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SOS!
Have the same problem with 10 of mine buyer accounts.
Please, could you help to unlock it?
Thank you
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Hello, I am going through this exact same issue as described. I have also PM'd for the support. Thank you.
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I just want to say Modee knows what he's doing. He started to help me and my account was reinstated before we even got into it!!!
But even before that, this guy has the most professional manner that I've worked with over the Internet. He was being thorough and very detailed. Definitely knows this stuff. Not only that, since I contacted him, the way he reassured me really lifted the stress on my part. I use my Amazon to buy a lot, and it was pretty stressful knowing that it would be gone forever.
Much appreciated, Modee!!!
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Hello, I am going through this exact same issue as described. I have also PM'd for the support. Thank you.
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I have gotten this message from Amazon and faxed over the docs even a copy of my passport and provided all the info they requested. Still no reply or feedback from them and my account is still locked.Please help. Thanks.
Hello,
We have restricted your access to this account because we are unable to reach the card issuer to verify your name and billing address for your visa ending in 02.
You will not be able to access your account or place orders with us until we confirm your information.
To resolve this matter, please provide another phone number for the card issuer, or send the information below to our secure fax line:-- A copy of your statement for the payment card used, including the billing address-- The last two digits of the payment card-- Your name, phone number, and email address
You can find our fax number on the Amazon.com Help page:
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I have gotten this message from Amazon and faxed over the docs even a copy of my passport and provided all the info they requested. Still no reply or feedback from them and my account is still locked.
Please help. Thanks.
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